Questions, Suggestions or Feedback? Drop Us a Line
Got a question about a casino on our list, spotted an offer that has changed, or want us to look at a new site? Send us a message and a member of the team will get back to you.
Most messages get a reply within 1 to 2 working days
We review casinos but we don't run them, so we can't step in on account or payment problems. If you have an issue with a casino, contact its support team first. If that doesn't fix it, you can raise a complaint with the casino's licensing body.
We sign up to each site, claim the welcome offer, play the games and request a withdrawal. Each casino is then scored on bonus value, payout speed, mobile play, game choice, support and safer gambling tools. The highest scores make the list.
Yes, please do. Use the form on this page and tell us the casino's name. We look at every suggestion, and the ones that pass our checks are added to our list.
Some links on our site earn us a commission if you sign up. This helps keep the site free, but it doesn't decide the rankings. A casino can't pay to move up our list.
Start with the casino's live chat or email support and keep a record of what was said. If you still can't sort it out, contact the casino's licensing body. For UK-licensed sites, this is the UK Gambling Commission.